Summary

Manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.

Job Duties

1. Manage the serves and other network equipment (cyberoam)
2. Update active directory for all staff and students and applications
3. Provides technology support for Admin plus, Fiancs, Gradebook and all other applications used by staff
4. Manage google dashboard for all users (Staff & Students)
5. Facilitate purchases for all IT related requirements
6. Provides support for all technology related issues to all staff and students
7. Monitor and analyses network usage
8. Serves as main point of contact on all IT-related matters
9. Ensures security of data, network access, and or backup systems
10. Identifies and acts on opportunities to improve and update systems and software
11. Conduct regular system audit and checks on network and security
12. Runs and shares regular operation system reports  with senior admin
13. Oversees and determines timeframes for major IT projects including system updates, software upgrades, data migration and system outages
14. Manages Google Suite for Education domain
15. Interacts with all users on all levels to help resolve IT-related issues and provide answers in a timely manner
16. Ensures that all school technology assets are maintained responsibly and maintains an inventory of all these assets
17. Provides direction for IT team members, reviews status reports of team members and addresses issues appropriately
18. Perform additional related duties as assigned

Qualifications and Knowledge

1. Bachelor degree (minimum) and certification (desired) in related field
2. Knowledge and experience with  general information technology                    

Experience and Skills

1. Clear and concise writing ability
2. Good communication skills
3. Good interpersonal skills to work with faculty and administration
4. Independent working habits
5. Strong organizational skills
6. A positive, cooperative attitude