Summary

First point of contact for IPS and responsible to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Job Duties

1. Greets all incoming students, families and guests respectfully and professionally

2.  Answer and refer to incoming e-mails and phone calls  to the appropriate staff member in a timely and professional manner.

3. Respond and assist with parents and students inquires

4. Providing information and receiving application package to prospective students and their parents

5. Maintaining a professional front office environment and coordinating front-desk activities

6. Giving tours to parents, visitors and providing general information about IPS

7. Follow-up on maintenance requests

8. Access the school management system and update students' contact information when needed.

9. Student attendance

10. Assist the school administration in other tasks during the summer

11. Cover for other front area when needed

12. Assist admissions dept and head of school assistant as needed for overflow work

13. Assist school based admin assistants when they have large tasks or need support

14. Any other related assignments as needed

Qualifications and Knowledge

1. Bachelor degree

2. Related experience to practice and procedures relevant to the role

Experience and Skills

1. Strong creative competence

2. Excellent interpersonal and communications skills

3. Time management skills

4. Multitasking and stress management skills

5. Previous experience of working with children

6. Good communication and public relation skills 

7. Customer service skills 

8. Ability to deal with emergencies in a timely and effective manner

9. Friendly and welcoming and present personality